While only 34 percent of consumers have two or more smart assistants used regularly within their household, 33 percent of consumers have no problems using these devices today to make online purchases or to control aspects of their "smart" home.
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Publication Title: Experience 2030: The Future of Customer Experience is... NOW!

Source Link:
https://www.sas.com/en/whitepapers/futurum-experience-2030-110966.html

Publication Year: 2019