Governments and public sector agencies, who only 43 percent of consumers feel are currently doing a good job regulating data privacy, are only trusted by 37 percent of consumers to protect the consumer data they have in their possession.
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Publication Title: Experience 2030: The Future of Customer Experience is... NOW!

Source Link:
https://www.sas.com/en/whitepapers/futurum-experience-2030-110966.html

Publication Year: 2019