Behavior detection is only used by a minority of organizations (47%), but a majority see it as a 'very effective' tool (60%). This would suggest the 17% of organizations that are not even planning to adopt behavior detection are missing a trick. The technology is a real-time warning system, alerting teams to quirks in user behavior such as abnormal levels of clicking or scrolling.
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Publication Title: The State of Digital Experience and Conversion Optimization in 2020

Source Link:
https://decibel.com/resources/reports/econsultancy-state-conversion-digital-experience-2020/

Publication Year: 2020